Fake, defamatory or unfair Google reviews cost you customers every day. We remove them through Google's official dispute process — analysed case by case, handled professionally.
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Not all negative reviews can be removed — but many can. We analyse each review individually to assess removability before you pay anything.
Competitors or malicious actors leaving reviews as fake customers to damage your reputation. Identifiable by patterns and account history.
Coordinated campaigns of 5–50+ negative reviews posted in a short window. Google's policies explicitly allow removal of coordinated inauthentic activity.
Reviews containing factually incorrect claims about your business, pricing, staff or services — content that is demonstrably untrue.
Reviews that cross the line from opinion into defamation, harassment, or content that creates legal liability. We handle the formal dispute process.
Google's policies require reviewers to have had a genuine experience with your business. We can challenge reviews from people who were never your customers.
Someone threatening to leave negative reviews unless you pay them. This violates Google's policies and UK/EU consumer law — we escalate these formally.
Free review analysis
Share the reviews you want removed. We analyse each one against Google's policies and tell you which are removable and which aren't — before you commit to anything.
Case preparation
For removable reviews, we prepare the formal dispute documentation: policy violation identification, supporting evidence, and the correct submission format Google requires.
Official submission & escalation
We submit the dispute through Google's official channels. If the first submission is rejected, we escalate — which is where most self-submitted disputes fail.
Confirmation
We confirm removal and provide documentation of the outcome. If a review can't be removed despite all escalation paths, the Credit Pro Guarantee applies.
Send us the links and we'll tell you exactly which ones can go. Free, no commitment.
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