Hackers changed your email, password and phone number. You can't log in and Meta's automated tools aren't helping. We handle the official recovery process for you — no password required.
Start free case assessment →Response within a few hours · No upfront payment · Official Meta process
If you recognise any of these, act immediately — the sooner you start recovery, the higher the success rate.
You can't log in — password was changed without your knowledge
Your email and/or phone number linked to the account were changed
Instagram sent you an alert about a login from an unknown device
You see posts, stories or messages you never sent
Your followers are receiving suspicious DMs from your account
The account's name, bio or profile photo was changed
100% official. No hacking, no shortcuts, no Terms of Service violations.
Free case assessment
Tell us what happened via WhatsApp. We assess your case within a few hours and confirm whether we can help — before you pay anything.
We build your recovery file
Our team prepares the full documentation package: identity verification, ownership proof, timeline of events — everything Meta needs.
Official Meta submission
We submit through Meta's official recovery channels, including escalation paths that most users can't access directly.
You get your account back
Once Meta approves, you regain full control. We guide you through securing the account so it never gets hacked again.
The longer hackers control your account, the harder recovery becomes. Immediate professional action maximises success rate.
Meta's recovery process has many steps and pitfalls. One wrong move can close off recovery paths permanently. We know the system.
For creators and businesses, every day without account access means lost revenue. Faster recovery = less money lost.
Meta requires specific documentation in specific formats. Incorrect submissions are the #1 reason self-recovery fails.
We have access to Meta escalation channels not available to regular users, allowing us to reach human reviewers faster.
If we can't recover your account, the full amount converts to credit for any other service. Your investment is always protected.
Yes — this is actually our most common case. Even when hackers change the email, phone number and password, Meta's identity verification process allows ownership to be proven through government ID, original device access logs and account history. We handle this process on your behalf.
Most cases resolve within 3–21 days through official Meta channels. Complex cases or those where multiple contact details were changed may take longer. We'll give you a realistic timeline during the free assessment.
Absolutely not. No legitimate recovery service ever needs your password. We work through Meta's official identity verification process, which doesn't require your credentials at any point.
A rejected appeal isn't the end. We have access to escalation channels and can resubmit with additional documentation. Many of our successful recoveries come after the account owner's initial appeals were rejected.
Pricing depends on the complexity of your case and account size. We provide a clear quote after the free assessment — no surprises. Our Credit Pro Guarantee means if we can't recover the account, the full amount converts to credit for any other service.
Yes. We specialise in recovering accounts for businesses, influencers, content creators and public figures where account loss means immediate revenue impact.
Tell us what happened and we'll assess your case for free — no commitment, no upfront cost.
We serve clients across the UK, US, Europe and worldwide.
Get free case assessment now →